Terms & Conditions
1. How The Program Works
The Tixel Referral Program rewards both the referrer and the invited friend with $10 AUD each, as a PayPal transfer. To qualify for this reward, the invited friend must either make a purchase or list a ticket on the Tixel platform. To participate in the referral program, users must reside in Australia.
2. Successful Referral Criteria
A referral is considered successful when the invited friend becomes a new registered user on Tixel.com using the referrer’s unique link and completes one of the following actions:
Purchases a ticket on Tixel.
Lists a ticket for sale on Tixel.
A referral will only be qualified after all the following conditions are met:
The event for the purchased or listed ticket has taken place.
For listed tickets, the ticket must remain active and not be deleted before the event.
The transaction must be finalised without refunds, ensuring both the buyer and seller successfully complete the exchange.
Additionally, a referring customer can be rewarded for up to a maximum of 20 successful referrals, allowing the referrer to earn up to a maximum of $200 AUD.
3. Rewards And Offers
Both the referrer and the invited friend will each earn $10 AUD, as a PayPal transfer. This reward is issued once the invited friend completes the Successful Referral Criteria.
4. Issuing Of Rewards And Offers
We endeavour to deliver the reward within 24 hours after the event is over for the ticket the invited friend listed or purchased, but it may take up to 14 days. Each user can earn multiple rewards by referring multiple friends, with each successful referral resulting in a $10 AUD reward for both parties. Fraudulent activity, such as creating multiple accounts or referring oneself, is prohibited and will result in disqualification from the program. By participating in the referral program, users agree to Tixel's Terms of Service and Privacy Policy. For any questions or issues regarding the referral program, please contact our support team at support@tixel.com.
5. Privacy
All personal information collected and processed as part of this Referral Program will be used in accordance with Tixel's Privacy Policy, available at https://tixel.com/privacy. Under the applicable laws and regulations, Tixel Pty Ltd. shall be responsible for collecting and processing such personal information.
Rewards are issued by Tremendous. For more information, please refer to their Recipient Terms of Service.
6. General
6.1. These Referral Terms are published by Tixel Pty Ltd (“we”’, “us” and “our”). Our Referral Program as displayed on our Website Tixel.com and these Terms form a binding agreement for both Referring Users (“you” or “your(s)”) and people who receive our referral invitation.
6.2. This Referral Program permits you to invite your contacts to participate in one or more Referral Program(s).
6.3. You may only invite personal friends, family members, acquaintances and colleagues to this Referral Program.
7. Completed Referrals and Limit
7.1. A Completed Referral is when a Referring User refers this Program to one of its contacts. Subsequently, that contact will either sign-up, make a purchase or complete whatever action is determined as a referral above - which is not cancelled or disputed in accordance with Subsection 4.
7.2. A limit to the number of referrals by Referring Users may apply. Or we may specify a maximum number of Completed Referrals who are eligible for the benefits of this Program.
7.3. All referred people must be new and first-time Users. Existing Users cannot participate in and benefit from the Referral Program.
7.4. You represent all personal information is 100% correct and up to date. We may monitor your use of the Referral Program or request your ID to verify your identity before issuing rewards.
8. Restrictions
8.1. This Program cannot be combined with other Tixel referral programs, discounts, vouchers, benefits or incentives. By participating in this Referral Program, we may restrict you from any other promotion, program, discount, or vouchers.
8.2. You understand and agree that you must not use referral methods that are bothersome to the recipients. Moreover, your participation in the Referral Program must not violate the applicable law, including but not limited to anti-Spam legislation, which is mass distribution of unsolicited messages.
8.3. You must not publish our Referral Program on any sites or platforms that house any Adult Content, Alcohol, Tobacco, Gambling, Games and Online Casinos, Political Content, and any form of illegal activities.
8.4. You must not at any time, invite or refer people who are unknown to you.
8.5. You must only use our Referral Program for personal use and refrain from its use for commercial purposes.
9. Term and Termination
9.1. This Referral Program will run until the announced date and that date can be extended or restricted. We may also in our sole discretion notify Users that the Referral Program has ended with immediate effect.
9.2. Any referral made before the end of the Referral Program can still participate. However we may exclude referrals in our sole discretion made after its termination date.
9.3. We may terminate this Referral Program at any time, including your participation or the availability of its benefits.
10. Exclusive Relationship
10.1. You understand and agree that you are only the User of our services and/or products, and refrain from implying any other affiliation or legal relationship with us.
10.2. You understand and agree that you are never authorized to legally bind our company.
10.3. You must never create any materials that contain our branding, trademark, (part of) our corporate identity.
10.4. By participating in the Referral Program you must not represent yourself in duplicate, agent or intermediary of our company
11. Privacy and Information
11.1. You undertake to respect the privacy rights of the people you invite to our Referral Program and direct to our website.
11.2. When referring other people, you must always inform them about the applicable terms and conditions and privacy policy. You must do so before they participate in the Referral Program, and leave their personal information.
12. Amendments
We may amend the terms and conditions of our Referral Program. We may offer and/or restrict additional incentives, benefits and programs. As a result, additional terms may apply. You agree that you are aware of those amended and additional terms.
13. Violations and Termination
13.1. In case we suspect any violations of these terms or otherwise tampering with, fraud or unreasonable use of our Referral Program, we may in our sole discretion cancel the distribution of any discount, benefit or payout.
13.2. If you are a current or former employee, contractor or affiliate of our company, we may restrict your participation in the Referral Program, and we may restrict or cancel your participation with immediate effect.
13.3. You must comply with all applicable laws and regulations, and refrain from violating any third party rights. These rights include any copyright, trademark or other proprietary rights.
14. Disclaimer and Indemnification
14.1. We offer our Referral Program and its benefits only on an “as is” and “as available” basis. We may remove, change and update the Referral Program in our sole discretion. We will never make any promises or guarantees about the content and information of our Referral Program. We disclaim our responsibility for any information that is incorrect or has errors.
14.2. Our Referral Program is based on our best efforts. You acknowledge and agree that we can never guarantee any benefit or result from participating in the Referral Program.
14.3. You will defend, indemnify and hold Tixel Pty Ltd harmless from and against all claims, damages, liabilities, losses, expenses and costs (including reasonable attorneys fees) arising out of your participation in the Referral Program.
15. No Correspondence, Disputes And Refunds
With regards to the distribution of discounts, vouchers, incentives, prizes, awards or other benefits, no correspondence will be entered into. Moreover, we shall never respond to any complaint or accept any dispute about the Referral Program, and the abovementioned benefits. are provided “as is” and we never refund or exchange such benefits.
16. Applicable Law
The law of our residence shall apply and the court in that country is competent to hear any claim that may arise out of these terms.